NO AUTO-RENEWALS. NO SURPRISE BILLING.

OUR UNIQUE PLANS DO NOT AUTO-RENEW AT THE END OF THE BILLING PERIOD, ALLOWING YOU TO PAY ONLY WHEN NECESSARY.

FAQs About Your Subscription

Do I need a PayPal account to subscribe? 

No. Whereas all payments are securely processed through PayPal, you can still choose to subscribe with your account or with your card.

Your personal financial details will be kept secure and private by PayPal.

At no time do we see any details except your name, your email address and your selected Flookup plan.

Will I be automatically charged?

No. When you subscribe, your account will only be charged once until you subscribe again, but only after your unlimited free trial has ended.

Please note that you can cancel your free trial at any time during your free trial to prevent any charges from being made.

Can I transfer my subscription?

Yes, you seamlessly can transfer your subscription at any time. Simply head to Extensions > Flookup Data Wrangler > Manage subscription > Change Email and then submit your Profile ID and the new email you would like to register. You can find your Profile ID in the welcome email you received from our official email or payment confirmation email you received from PayPal.

How do I cancel my subscription?

You can cancel it by heading to your spreadsheet menu at:

Extensions > Flookup Data Wrangler > Manage subscription > Build and status and clicking Cancel subscription.

If it displays an error message instead or a success message, please contact us immediately.

Please note that you only need to to do this if your free trial is still active.

Do you offer a money-back guarantee?

Yes, we offer a 3-day money-back guarantee for first time individual subscribers with no questions asked. Simply contact us to get started.

How much data can I process with Flookup?

The amount of data processed for each function execution will be affected by the nature of your data and our timeout policy. In general, very large datasets will necessitate running specific functions more than once.

Spreadsheet functions will timeout after a maximum of 30 seconds, while menu functions will timeout after 350 seconds but there is no limit on the number of rows you are allowed to clean overall.

What Permissions Does Flookup Request?

How Secure Is My Spreadsheet Data?

We take the security of your data seriously and spare no effort to ensure that you enjoy the highest levels of privacy online.

We also successfully completed Google's mandatory verification process to ensure that your data is handled responsibly.

Flookup neither shares spreadsheet data with third parties nor does it store the spreadsheet data it processes. Any data shared for support is immediately deleted after the issue has been resolved.

Flookup developers do not view spreadsheet data, and it is our policy not to track users or usage patterns outside of function execution metrics provided by Google.

Got more questions? Click here to contact us via our dedicated support page.