If you would like to subscribe for multiple accounts, please contact us.

To subscribe, simply head to Extensions > Flookup > Manage subscription > Subscribe now in your spreadsheet menu and follow the prompts.

After completing payment in PayPal, return to your spreadsheet and click the "Update status" button found at Extensions > Flookup > About Flookup.

Frequently Asked Questions

Do I need a PayPal account to subscribe?

No, you do not. Whereas all payments are securely handled through PayPal, you can still choose to subscribe with your account or with your card.

For details on how to subscribe without a PayPal account, please click here.

Please note that your personal financial details are kept secure and private by PayPal. At no time do we see any details except your name, your subscriber email address and your chosen Flookup Plan.

Will I be automatically charged?

No. When you pay for a plan, you will be charged exactly one time for a year. If you would like to continue using Flookup after that year, you will need to resubscribe for one of our nonrecurring plans.

Please note that, if you are on one of our old recurring plans, you can cancel your subscription at any time and still retain premium features until the end of the billing period for the plan you selected.

How do I switch my subscription plan?

To switch from one paid plan to another, simply cancel the one you are currently on and then re-subscribe after selecting the plan you prefer.

How do I cancel my subscription?

You can cancel your subscription at any time by following these steps:

  1. Open the secure form located in your menu at Extensions > Flookup > Manage subscription > Cancel subscription in your spreadsheet menu.

  2. Enter your "Subscriber Email Address" and "Profile ID" in the next window. You can get the latter from any payment confirmation email you received from PayPal.

  3. Click the "Submit" button and wait for the confirmation message. If you see an error message instead, contact us immediately.

How do I view my subscription status?

You can view your subscription status under Extensions > Flookup > About Flookup. Here is what each message means:

    • Your free trial is active: Your three-day free trial is active.

    • Your subscription is active: Your paid subscription is active.

    • Your subscription is inactive: Your trial period has either ended, or your paid subscription has expired.

    • Please subscribe to activate Flookup: This means that you have either registered a wrong Subscriber Email Address or you have not yet subscribed for any Flookup plan.

How much data can I process with Flookup?

Flookup does not limit the amount of data you can process overall. However, the amount of data processed by each executed function will be affected by the nature of your data and Google's timeout policy.

Got more questions? Click here to view answers on our dedicated FAQ page.