NONRECURRING PLANS. NO SURPRISE BILLING.
UPON PAYMENT, YOUR SUBSCRIPTION WILL BE IMMEDIATELY CANCELLED TO PREVENT FUTURE CHARGES, BUT FLOOKUP WILL REMAIN ACTIVE UNTIL THE END OF THE BILLING PERIOD.
FAQs About Your Subscription
Do I need a PayPal account to subscribe?
No. Whereas all payments are securely processed through PayPal, you can still choose to subscribe with your account or with your card.
Your personal financial details will be kept secure and private by PayPal.
At no time do we see any details except your name, your email address and your selected Flookup plan.
Will I be automatically charged?
Yes. When you subscribe, your account will be automatically charged only one time but only after your unlimited free trial has ended.
Please note that you can cancel at any time during your free trial to prevent any charges from being made.
Can I transfer my license?
Your license is typically activated once by using your "User ID" under a single Google account. If you have a reason why you would like to switch from the Google account you originally activated, please contact us.
How do I cancel my subscription?
You can cancel it by heading to your spreadsheet menu at Extensions > Flookup Data Wrangler > Manage subscription > Cancel subscription and submitting your PayPal Profile ID.
If it displays an error message instead or a success message, please contact us immediately.
Please note that you only need to do this if your free trial is still active.
What does my subscription status mean?
Your subscription is active: Your subscription is active. During this time, your function access is determined by the plan you chose.
Your subscription is inactive: You either cancelled your subscription, your payment failed to come through or your subscription expired.
Please activate your subscription: You have not yet registered and activated Flookup or you used the wrong "User ID" to register.
How much data can I process with Flookup?
The amount of data processed for each function execution will be affected by the nature of your data and our timeout policy. In general, very large datasets will necessitate running specific functions more than once.
Spreadsheet functions will timeout after a maximum of 30 seconds, while menu functions will timeout after 360 seconds but there is no limit on the number of rows you are allowed to clean overall.
What permissions does Flookup request?
See, edit, create, and delete your spreadsheets in Google Drive.
Display and run third-party web content in prompts and sidebars inside Google applications.
Connect to an external service i.e. our database and PayPal.
See your primary Google Account email address to manage your subscription.
See your personal info, including any personal info you've made publicly available.
How secure Is my spreadsheet data?
We take the security of your data seriously and spare no effort to ensure that you enjoy the highest levels of privacy online.
We also successfully completed Google's mandatory verification process to ensure that your data is handled responsibly.
Flookup neither shares spreadsheet data with third parties nor does it store the spreadsheet data it processes. Any data shared for support is immediately deleted after the issue has been resolved.
Flookup developers do not view spreadsheet data, and it is our policy not to track users or usage patterns outside of function execution metrics provided by Google.