Choose a Plan That Suits You Best
Trial Plan Limits
Access all functions without any limits for a 24 hour trial period.
No gimmicks here. Once you activate your free trial, you have free reign of time and access to assess Flookup. If you should require more time, please do not hesitate to contact us.
How to Activate Your Free Trial
Install Flookup from the G Suite Marketplace.
Submit your email through the secure form located in your spreadsheet menu at Add-ons > Flookup > Manage subscription > Premium plan. You will receive a confirmation email from PayPal upon completion.
Please be mindful of the letter case you use. Email addresses are case sensitive.
Update your subscription status by clicking "Refresh" via Add-ons > Flookup > About Flookup.
You can subscribe with or without a PayPal account.
Keep the confirmation email PayPal sends after completing your payment. It might come in handy later.
If you are part of a team and would like to activate Flookup on more than one account, please contact us. We will provide you with a custom discounted quote and instructions on how to proceed.
Troubleshooting Your Subscription
Head to Add-ons > Flookup > About Flookup via the spreadsheet menu, review your subscription status.
What the Status Messages Mean
Your subscription is active: Your subscription is working properly.
Your subscription is inactive: Your subscription has expired.
Subscribe to upgrade your Flookup experience: You either registered the wrong email address or you have not yet subscribed. Please contact us for assistance with the former.
Please subscribe for a Team Plan: You have 2 or more collaborators sharing the same spreadsheet with edit rights. You can fix this by subscribing for a Team Plan, removing the extra users or changing their usage rights to "Viewer".
Other Steps to Try:
Make sure that you are the owner of the spreadsheet you installed Flookup in. To correct this, simply reinstall Flookup in a spreadsheet you own.
If you are logged into 2 different accounts at the same time, Flookup might fail to authenticate correctly. Please ensure that your "Subscriber email" account is the default account or, if possible, sign out of the secondary account.
Log into the right account (best in incognito mode), then uninstall and reinstall Flookup. You do not need to resubscribe after doing this.
Don't forget to click the "Refresh" button after trying each of these steps.
How to Cancel Your Subscription
If You Have a PayPal Account
Head to Add-ons > Flookup > Manage subscription > Premium plan.
Click "Unsubscribe" in the resulting window.
Follow the next steps from your PayPal account.
If You Do Not Have a PayPal Account
Compose a new message from our Support page.
Under Subject, select "Unsubscribe".
Under Message, type or paste your Profile ID.
You can get this from the confirmation email PayPal sent when you subscribed. Do not type anything else.
Note that if you type anything besides your Profile ID, the process will fail.
Click the "Submit" button.
All payments are securely processed through PayPal. The details of any payment we receive e.g. the payment amount, the subscriber email address and name you registered with PayPal, are kept private, confidential and secure. We cannot and do not see your credit card information or any other sensitive financial data.