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FAQs About Your Subscription

Do I need a PayPal account to subscribe? 

No. Whereas all payments are securely handled through PayPal, you can still choose to subscribe with your account or with your card.

Your personal financial details will be kept secure and private by PayPal.

At no time do we see any details except your name, your email address and your selected Flookup plan.

Will I be automatically charged?

Yes. When you subscribe, your account will be charged once every 30 days until you cancel, but after your 24-hour free trial has ended.

Please note that you can cancel your subscription at any time after you have been charged and still retain access to Flookup premium features until the end of the billing period.

Can I transfer my subscription?

Yes, you seamlessly can transfer your subscription at any time. Simply contact us with the details of your old account and the account you would like to transfer to and we will handle the rest.

How do I cancel my subscription?

You can cancel it by heading to your spreadsheet menu at:

Extensions > Flookup Data Wrangler > Manage subscription > Build and status and clicking Cancel subscription.

If it displays an error message instead or a success message, please contact us immediately.

Do you offer a money-back guarantee?

Yes, you seamlessly can transfer your subscription at any time. Simply contact us with the details of your old account and the account you would like to transfer to and we will handle the rest.

How much data can I process with Flookup?

The amount of data processed for each function execution will be affected by the nature of your data and our timeout policy. In general, very large datasets will necessitate running specific functions more than once.

Formula-based functions will timeout after a maximum of 30 seconds, while GUI-based functions will timeout after 350 seconds but there is no limit on the number of rows you are allowed to clean overall.

Got more questions? Click here to view answers on our dedicated FAQ page.