Simple Low-cost Pricing

DO MORE FOR LESS + CANCEL ANY TIME

Questions and Answers to Get You Started

How do I start my free trial?

You can start your unlimited free trial in 4 easy steps:

    1. Install Flookup from the Marketplace. Make sure that you created the spreadsheet in which you are installing Flookup and that it is not in a shared folder.

    2. Open the secure form located in your spreadsheet menu at Add-ons > Flookup > Manage subscription > Free trial.

    3. Enter the email address you were logged into when you created the spreadsheet (all letters should be in lower case) and click "Submit". Close this window when done.

    4. Click the "Refresh" button located at Add-ons > Flookup > About Flookup in the spreadsheet menu. This will fetch your current subscription status.

How do I start my subscription?

You can subscribe in 4 easy steps:

    1. Open the secure form located in your spreadsheet menu at Add-ons > Flookup > Manage subscription > Subscribe.

    2. Choose your Flookup Plan. It can either be a Lifetime, Professional or Standard plan.

    3. Enter the email address you were logged into when you created the spreadsheet (all letters should be in lower case) and click "Proceed". You will be redirected to PayPal where you can complete your subscription using your account or as a guest.

    4. Return to your spreadsheet and click the "Refresh" button located at Add-ons > Flookup > About Flookup in the spreadsheet menu. This will fetch your current subscription status.

Note

  • If you cancel your subscription, you will retain access to premium features until the end of the billing period.

Do I need a PayPal account to subscribe?

No, you don't. Whereas all payments are securely handled through PayPal, you can still choose to subscribe with your account or with your card (as a guest).

How do I cancel my subscription?

You can cancel your subscription at anytime by following the steps below:

    1. Compose a new message from our Contact page.

    2. Enter your email.

    3. Enter your name, preferably your subscriber name.

    4. Select "Unsubscribe".

    5. Enter your Profile ID. You can get this from the first email that PayPal sent when you subscribed. Do not include anything else.

    6. Click the "Submit" button.

You can also unsubscribe from your PayPal account. Start by clicking the "Unsubscribe" button found under Add-ons > Flookup > Manage subscription > Subscribe and follow the subsequent instructions.

How can I know my subscription status?

You can view your subscription status under "About Flookup". Here's what each message means:

    • Your free trial is active: Your unlimited trial period is still active.

    • Your subscription is active: Your subscription is running properly.

    • Your subscription is inactive: Your subscription has expired.

    • Please subscribe to upgrade Flookup: You either registered the wrong email address or you have not yet subscribed. Please contact us for assistance with the former.

In case you are having trouble with your subscription, you can view troubleshooting tips by clicking here or by heading to Flookup > Manage subscription > Troubleshoot in your spreadsheet menu.

How much data can I process with Flookup?

Flookup does not limit the amount of data you can process overall. However, the amount of data you can process at a time will be affected by the nature of your data and Google's timeout policy.

Got more questions? Click here to view more answers on our FAQ page.