HOW TO SUBSCRIBE FOR AN FLOOKUP PLAN

Introduction to Flookup Pricing Plans

In order to subscribe or activate your free trial, you will need to submit your credit or debit card information to PayPal, but you can cancel at any time to prevent charges.

Our subscription plans WILL NOT automatically renew at the end of each billing period in order to prevent future charges for those who might have forgotten to unsubscribe. You will, therefore, need to manually resubscribe when you need to clean data with Flookup.

Finally, every time you subscribe, we will send your "User ID" to your PayPal email address. Use this to register your profile and activate your subscription but take note that you can only use it one time. If you do not receive any email from us within 5 minutes of completing your subscription payment, please contact us.

How to Install Flookup Data Wrangler

1. On your computer, open the Google Sheets spreadsheet in which you want to install Flookup.

2. In the menu, click Extensions > Add-ons > Get add-ons.

3. In the new window, search for "Flookup" or "Flookup Data Wrangler" and click on it.

4. Click the "Install" button and then the "Continue" button.

5. To allow Flookup to work, read the important “Request access” message and then click the "Allow" button.

6. After Flookup installs, click the button labelled "Done".

How to Subscribe from the Website

1. 1. On our pricing page, select the plan you would like to subscribe by clicking on its name.

   2. Scroll to the bottom of the page and click the "START A *-DAY FREE TRIAL" button.

   3. On the PayPal page, click "Pay by Debit or Credit Card" in order to proceed to the next page.

   4. On the PayPal guest subscription page, enter the email address you would like us to use to communicate with you, followed by your credit or debit card details. Your financial details are not shared with us.

   5. When you reach the bottom of the page, make sure that "Save information & create your PayPal account" is inactive and then click the "Agree & Subscribe" button.

   6. Head to your spreadsheet and submit your "User ID" at Extensions > Flookup Data Wrangler > Manage subscription > Profile registration.

How to Subscribe from the In-app Interface

1. 1. Navigate to Extensions > Flookup Data Wrangler > Manage subscription and click "Free trial" or "Renew subscription".

   2. Select the plan you would like to activate. Your choices are "Standard", "Professional" or "Professional Plus".

   3. Click "Proceed" to launch the secure PayPal window.

   4. On the PayPal page, click "Pay by Debit or Credit Card" to proceed to the PayPal guest subscription page.

   5. Enter the email address you would like us to use to communicate with you, followed by your credit or debit card details on the PayPal guest subscription page. Your financial details are not shared with us.

   6. When you reach the bottom of the page, make sure that "Save information & create your PayPal account" is inactive and then click the "Agree & Subscribe" button.

   7. Head to your spreadsheet and submit your "User ID" at Extensions > Flookup Data Wrangler > Manage subscription > Profile registration.

How to Cancel Your Subscription

1. Navigate to Extensions > Flookup Data Wrangler > Manage subscription > Cancel subscription.

2. Enter your "PayPal Profile ID". You can find this inside any payment confirmation email that PayPal sends.

3. Click the "Submit" button and wait for the confirmation message.

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• If your cancellation is successful, you will not be charged again.

• If your cancellation is not successful, please contact us as soon as possible.

How to Troubleshoot Your Subscription

• • Verify that you are logged into the account you use with Google Sheets. If this is not the case, switch to the right account.

  • Reinstall Flookup on individual accounts, not on multiple user accounts in your domain as an administrator.

  • Reinstall Flookup from the Google Workspace Marketplace, not from the spreadsheet menu as instructed above, especially if all you see is "Help".

  • Make sure that you are only logged into one account during the installation process. If that is not the case, log out of all secondary accounts or switch to incognito mode and then reinstall Flookup.

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• • Remember to click the "Update status" button, found at Extensions > Flookup Data Wrangler > Manage subscription > Build and status, after attempting any of these steps. If your subscription is still inactive after that, contact us for immediate assistance.