HOW TO MANAGE YOUR FLOOKUP SUBSCRIPTION
Introduction to Managing Your Subscription
Navigate to Extensions > Flookup > Manage subscription and, from there, you can click any of the following options [depending on what you would like to do]:
Renew subscription: This will activate recurring paid subscription without the free trial period.
Cancel subscription: This will cancel your free trial or paid subscription. If you cancel the former, you will immediately lose access. If you cancel the latter, you will retain access until the end of the billing period.
If you currently have an active free trial or paid subscription, that current plan will be automatically cancelled when you switch to any other plan.
Transactions you make with us are fully secured by PayPal. You will periodically receive emails from them or our official account to update you about your subscription. You are, therefore, encouraged to keep an eye out for the same.
Please note that images shown below are strictly for illustration purposes only and, therefore, details might slightly differ in your case.
How to Subscribe With a PayPal Account
Choose your preferred subscription plan, enter your "Subscriber Email Address" and click "Proceed". This email you submit should be the one you use to access Google Sheets.
Enter your PayPal credentials and click "Next" to authorise the payment.
Return to your spreadsheet and click the "Update status" button found under Extensions > Flookup > Build and status. This will fetch your updated subscription status.
How to Subscribe Without a PayPal Account
Initiate the subscription process as shown in the Introduction above i.e. by choosing your preferred plan, filling in the required details and clicking "Proceed".
Click "Pay by Debit or Credit Card" to proceed to the next page.
Enter your credit or debit card details on the guest checkout page.
At the bottom of the page, select "No, I don't want an account right now" and the click "Agree and Subscribe".
Return to your spreadsheet and click "Update status" on the subscription window you launched earlier [as highlighted above].
This will apply your current subscription status and also ensure that there are no duplicate subscriptions running at the same time.
How to Cancel Your Recurring Subscription
Flookup will remain active until the end of the billing period of your recurring subscription, even if you choose to cancel early.
Start by opening the secure form located in your spreadsheet menu at Extensions > Flookup > Manage subscription > Cancel subscription.
Enter your "Subscriber Email Address" and your "Profile ID".
The latter can be found in any confirmation email you received from PayPal or from the email you received from us after making payment.
Click "Submit" and wait for the confirmation message.
If your cancellation is successful, you will see a message similar to the one above.
If your cancellation is not successful, you will see a message similar to the one above. In this case, please contact us as soon as possible.