Introduction to Managing Your Subscription

Navigate to Extensions > Flookup > Manage subscription and, from there, you can click any of the following options [depending on what you would like to do]:

If you currently have an active free trial or paid subscription, that current plan will be automatically cancelled when you switch to any other plan.

Transactions you make with us are fully secured by PayPal. You will periodically receive emails from them or our official account to update you about your subscription. You are, therefore, encouraged to keep an eye out for the same.

Please note that images shown below are strictly for illustration purposes only and, therefore, details might slightly differ in your case.

How to Subscribe With a PayPal Account

Flookup subscription window

Choose your preferred subscription plan, enter your "Subscriber Email Address" and click "Proceed". This email you submit should be the one you use to access Google Sheets.

Flookup login screen

Enter your PayPal credentials and click "Next" to authorise the payment.

Flookup "About" window

Return to your spreadsheet and click the "Update status" button found under Extensions > Flookup > Build and status. This will fetch your updated subscription status.

How to Subscribe Without a PayPal Account

Initiate the subscription process as shown in the Introduction above i.e. by choosing your preferred plan, filling in the required details and clicking "Proceed".

PayPal login screen

Click "Pay by Debit or Credit Card" to proceed to the next page.

PayPal card details portal

Enter your credit or debit card details on the guest checkout page.

PayPal account optout option

At the bottom of the page, select "No, I don't want an account right now" and the click "Agree and Subscribe".

Flookup subscription window with update button functionality to update the subscription status

Return to your spreadsheet and click "Update status" on the subscription window you launched earlier [as highlighted above].

This will apply your current subscription status and also ensure that there are no duplicate subscriptions running at the same time.

How to Cancel Your Recurring Subscription

Flookup will remain active until the end of the billing period of your recurring subscription, even if you choose to cancel early.

Start by opening the secure form located in your spreadsheet menu at Extensions > Flookup > Manage subscription > Cancel subscription.

Flookup subscription cancellation window

Enter your "Subscriber Email Address" and your "Profile ID".

The latter can be found in any confirmation email you received from PayPal or from the email you received from us after making payment.

Click "Submit" and wait for the confirmation message.

Successful Flookup subscription cancellation

If your cancellation is successful, you will see a message similar to the one above.

Failed Flookup subscription cancellation

If your cancellation is not successful, you will see a message similar to the one above. In this case, please contact us as soon as possible.