HOW TO MANAGE YOUR SUBSCRIPTION
Flookup Plan Quotas
During your free trial, you will have access to all Flookup functions, and they will each have a runtime of 45 seconds. You will also be allotted 5 tokens a day to run the functions, but you will only be able to clean not more than 100 rows at a time.
However, after you subscribe, this runtime allowance can extend to 360 seconds and you can clean an unlimited number of rows, only constrained by the nature of your dataset and the plan you chose.
You will also be allotted as much as 200 tokens at the start of your subscription, but you have the option of choosing the number of tokens you require for your project.
Please note that each function execution uses a token.
Future updates will introduce an unlimited runtime for an upcoming revised enterprise-focused plan.
How to Install Flookup
To start cleaning data, simply install Flookup as shown below, and your free plan will be automatically activated:
Open a sheet in Google Sheets.
In your spreadsheet menu, click Extensions > Add-ons > Get add-ons.
In the top right search bar, search for "Flookup Data Wrangler".
Click the add-on banner and click "Install".
Follow the prompts and return to your spreadsheet.
How to Subscribe With a PayPal Account
Navigate to Extensions > Flookup Data Wrangler > Manage Subscription > Get More Tokens.
Choose your preferred subscription plan, enter your email address and click "Proceed". This email you submit should be the one you use to access Google Sheets.
Enter the number of tokens you would like to purchase, depending on the plan you chose. Each "Quantity" is equivalent to 50 tokens.
Enter your PayPal credentials and click "Next" or "Log In" to authorise the payment via an existing account.
Return to your spreadsheet and click the "Update status" button found under Extensions > Flookup Data Wrangler > Manage Subscription > Build and Status. This will fetch your updated subscription status.
How to Subscribe Without a PayPal Account
Navigate to Extensions > Flookup Data Wrangler > Manage Subscription > Get More Tokens.
Choose your preferred subscription plan, enter your "Subscriber Email Address" and click "Proceed".
Enter the number of tokens you would like to purchase depending on the plan you chose.
Click "Create an account" to proceed to the next page.
Enter your credit or debit card details on the guest checkout page.
When you reach the bottom of the page, toggle off the "Save information & create your PayPal account" option and then click "Pay now as guest".
Return to your spreadsheet and click "Update status" on the subscription window you launched earlier [Highlighted Above].
This will apply your current subscription status and also ensure that there are no duplicate subscriptions running at the same time.
How to Cancel Your Recurring Subscription
Navigate to Extensions > Flookup Data Wrangler > Manage Subscription > Cancel Recurring Plan.
Enter your "Subscriber Email Address" and your "Profile ID". The latter can be found in any confirmation email you received from PayPal or from the email you received from us after making payment.
Click "Submit" and wait for the confirmation message.
If your cancellation is successful, you will see a message similar to the one above.
If your cancellation is not successful, you will see a message similar to the one above. In this case, please contact us as soon as possible.
Troubleshoot Your Subscription
Be sure to click Extensions > Flookup Data Wrangler > Build and Status > Update status to update your current subscription status after each of the steps that follow below.
Verify that you are logged into the account you used to install Flookup. If this is not the case, simply log into the right account.
Make sure that you are only logged into the account you used to create that spreadsheet so that Flookup can authenticate correctly. If that is not the case, log out of any secondary accounts or use incognito mode.
Make sure that your current spreadsheet is not shared with other parties or inside any shared folder on Google Drive.