FREQUENTLY ASKED QUESTIONS
Is Data Stored in My Spreadsheet Encrypted?
Data stored on your spreadsheet or shared between your spreadsheet and the Google Apps Script server is sandboxed and fully encrypted. This means that only those you share that data with or those who have your login credentials, can view the same.
To learn more about how your Google Docs data is encrypted, please click here.
What Permissions Does Flookup Request?
Below is a list of permissions we request and how we use them, having successfully completed a mandatory verification process:
See, edit, create, and delete your spreadsheets in Google Drive.
Display and run third-party web content in prompts and sidebars inside Google applications.
Connect to an external service i.e. our database and PayPal.
See your primary Google Account email address to manager your subscription.
See your personal info, including any personal info you've made publicly available.
How Secure Is My Spreadsheet Data?
We take the security of your data seriously and ensure that you enjoy the same levels of privacy and confidentiality that we demand ourselves.
Flookup does not share spreadsheet data with third parties, nor does it store the spreadsheet data it processes. Any data shared for support is immediately deleted after the issue has been resolved.
Flookup developers do not view spreadsheet data, and it is our policy not to track users or usage patterns outside of function execution metrics provided by Google.
Rest assured, your data is safe with Flookup Data Wrangler.
How Is General Data Protection Regulation [GDPR] Handled?
Flookup itself is fully GDPR compliant. It also uses Google Cloud services that fully meet GDPR requirements.
To quote Google directly:
Where personal data will be transferred outside of the EU to third countries not covered by adequacy decisions, we commit under our data processing agreements to maintain a mechanism that will facilitate these transfers as required by the GDPR. In 2017, we gained confirmation of compliance from European Data Protection Authorities for our standard contract clauses, affirming that our contractual commitments for Google Workspace and Google Cloud Platform met the requirements to legally frame transfers of personal data from the EU to the third countries that do not provide adequate protection.
If you would like to learn more about Google Cloud services and GDPR, please click here.
How Do I Cancel My Recurring Subscription?
In order to cancel your subscription, you have to use the in-app interface.